10 Marina Bay, Kuala Lumpur
Data Integrity & Trust

The Silk standard for digital privacy

At Silk Analytics Fabric, we believe that deep web insights shouldn't come at the cost of personal anonymity. This privacy policy details how we handle data within our analytics framework—balancing technical precision with absolute transparency.

Speak to our DPO
Silk Analytics secure data environment
The Silk Pipeline

How we process your information

01

Collection

We gather basic identifiers and interaction telemetry to refine our analytics engine.

02

Enrichment

Data is scrubbed of PII and enriched through our proprietary framework for internal optimization.

03

Analysis

Aggregated patterns generate high-level insights without exposing individual user identities.

04

Purge

Inactive data is automatically decommissioned according to our strict 24-month retention cycle.

01. What we collect—and why

Silk Analytics Fabric collects data only to the extent necessary to provide our digital infrastructure services. This includes technical log data (IP addresses, browser types, interaction timestamps) and contact information provided during consultation requests. We do not engage in the sale of user profiles or individual browsing histories.

The "No-Go" List

  • No sensitive biometric data
  • No financial credit history
  • No political or religious tracking
  • No persistent cross-site tracking

02. Refining the Fabric

Use of data is restricted to the improvement of our analytics framework. Specifically, we utilize interaction signals to optimize page load speeds, refine our layout DNA, and ensure that our technical insights remain relevant to our professional audience across Malaysia and beyond.

The Silk visual metaphor for data flow
Visualizing the flow of secure data within the Silk ecosystem.

03. Ownership over your identity

Under Malaysian Personal Data Protection Act (PDPA) standards and global best practices, users of Silk Analytics Fabric retain full sovereignty over their data. You may request an audit of your data footprint at any time.

Right Description Response Time
Access Request a full export of stored identifiers. 72 Hours
Rectification Correct inaccurate or outdated contact info. 24 Hours
Erasure Permanently purge your digital presence. 48 Hours

Compliance Deep-Dive

Direct communication

Privacy is an ongoing dialogue. If you have specific questions about our analytics storage or need to exercise your right to access, our compliance officer is standing by.